Digital facility handover: define what the next team receives
Prepare a digital facility handover with clear capture coverage, linked documents, access permissions and acceptance checks for the receiving team.
A digital facility handover should identify the information the receiving team needs, how it is organised and how it will be maintained. Capture material can provide spatial context, while drawings, manuals and asset data require their own completeness and acceptance checks.
Specify the receiving team’s requirements
Invite operations, project and information-management representatives to identify the required records before production begins. Define room references, file formats, document status and any equipment information. A visual tour can explain where an item sits, but it should not imply that hidden conditions have been verified or that every required technical document is present.
Test access and acceptance
Ask users to locate a known room, open the relevant record and identify the current revision during a sample review. Confirm that links work for the intended account roles and that the team can export or retain required files. Agree acceptance criteria, remaining gaps and the date from which the receiving owner is responsible for updates.
What to include in your project brief
- List required records and responsible suppliers.
- Agree stable location references.
- Distinguish captured, supplied and inferred information.
- Test access, links and exports.
- Record acceptance, gaps and update ownership.
Real Novo projects relevant to this guide
KLCC and Huawei demonstrate published Novo spatial-capture and navigation work. Their listings do not certify a complete O&M handover, asset register or BIM information package.
Kuala Lumpur Convention Centre — Virtual Tour + Aerial 360° Content. Review event spaces and circulation before a site visit.
Explore Kuala Lumpur Convention Centre ↗︎
Huawei Enterprise Business Malaysia · TAC — Matterport 3D digital twin. A technology and application centre made accessible for partner and client orientation.
Questions before you commission
Is a tour alone a complete facility handover?
Usually the brief needs additional records. Agree the drawings, manuals, asset information and acceptance checks relevant to the facility.
What happens when the facility changes?
Use an agreed update process with an identified owner, current-version information and a way to distinguish archived records from current material.